FAQs

Earth Direct Cremation was born out of a desire to revolutionise the funeral industry by offering compassionate, environmentally conscious cremation-only services. Our founders were motivated to provide an alternative to the conventional funeral model with its unnecessary costs and negative environmental impact.

At Earth Direct Cremation, our mission is driven by integrity, empathy, and respect. We are committed to providing dignified cremation services that prioritise transparency, affordability, and eco-friendly practices.

Earth Direct Cremation stands out for its commitment to transparency, affordability, and environmental responsibility. We offer fixed-cost pricing with no hidden fees, ensuring that families know exactly what they’re paying for. Additionally, our eco-friendly cremation process minimises carbon emissions, leaving a positive environmental legacy.

Our compassionate team at Earth Direct Cremation is dedicated to providing support and guidance to families throughout the funeral arrangement process. We understand the challenges of saying goodbye to a loved one and strive to ease the burden by offering empathetic assistance every step of the way.

Earth Direct Cremation is committed to minimising its environmental footprint. Our eco-friendly cremation process reduces carbon emissions and promotes sustainability. By choosing our services, families can contribute to a healthier planet for future generations.

Yes, Earth Direct Cremation operates as a not-for-profit organisation. Our focus is on serving families and restoring our shared environment rather than generating profits. We are dedicated to providing affordable, sustainable and dignified services without compromising on quality.

For more information about our services, pricing, and environmental impact, you can explore our website or contact us directly. We also offer a downloadable brochure that provides comprehensive details about our offerings.

Earth Direct Cremation is continually looking to the future, seeking ways to innovate and improve our services. We are committed to expanding our reach and making environmentally conscious cremation accessible to all Australians.

Yes. Earth Direct Cremation is linked to several not-for-profit and charitable organisations including Nature Foundation, Sustainable Funerals Group and the Natural Burial Ground Trust of Australia. These partnerships allow us to contribute to a growing range of socially and environmentally sustainable product and service offerings. And as a result be able to offer comprehensive support and resources to our clients.

To learn more about Earth Direct Cremation or to speak with a member of our team, you can contact us at 1300 22 44 17. We are here to answer any questions you may have and provide assistance during this challenging time.

Our cremation-only service includes essential elements, including transportation and mortuary accommodation, organisation of all necessary certification and registration, a custom eco-casket (93% recycled cardboard), the actual cremation, and return of the ashes afterwards.  We focus only on what matters most to provide an affordable and environmentally friendly option. You can find detailed inclusions on our Cremations page.

Our pricing is transparent, and there are no hidden costs. 

Yes, we offer pre-planning options for cremation services with the benefit of ensuring the service is paid for before a death has occurred. Discover more about our Pre-Planning (link to Pre-Planning Page) services.

Earth Direct Cremation’s, cremation-only service is designed to be affordable while also covering the genuine environmental costs. Some commercial operators may offer direct cremation services for a little less, but why settle for the bare minimum direct cremation service when for a fair and affordable price you can choose an Earth Direct Cremation that respects life and creates a living memorial for you and your family.

Yes, as a not-for-profit organisation, we provide Bereavement Assistance for families experiencing financial hardship. Contact us to discuss personalised options.

Earth Direct Cremation offers transparent, fixed-price cremation services designed for families seeking a dignified farewell without unnecessary expenses. Our packages include clear pricing, eco-friendly elements, and a commitment to honouring your loved one’s memory.

Earth Direct Cremation’s farewell packages start from $2.495 including GST, covering everything you need without unnecessary items you don’t. Each package offers transparent pricing and a clear breakdown of its offerings.

Earth Direct Cremation extends a helping hand to families facing financial hardship. Learn more about the support we provide to assist during times of financial difficulty by visiting our Bereavement Assistance page.

Earth Direct Cremation is committed to environmental sustainability at every step of our process. From utilising sustainable practices in our cremation procedures to minimising carbon emissions, we strive to foster a greener future while providing a dignified farewell for your loved one. Learn more about our eco-friendly approach on our Environmental Impact page.

Carbon Positive means that an activity goes beyond achieving zero carbon emissions (carbon neutral) and actually creates an environmental benefit by restoring ecosystems and removing additional carbon dioxide from the atmosphere.

We prioritise eco-friendly practices throughout our cremation service process, using minimal essential materials and carbon-positive offsets.

Depending on the family’s wishes, the ashes can be returned for memorialisation or scattered in a natural setting, contributing to the cycle of life.

Yes, we utilise biodegradable urns and eco-friendly packaging materials to minimise waste and reduce our ecological footprint.

We partner with environmental organisations and participate in reforestation projects to offset our carbon emissions and promote biodiversity.

Yes, families can choose to donate to our environmental fund, supporting tree-planting initiatives and other sustainability efforts.

Preplanning your funeral arrangements offers peace of mind, allowing you to make decisions in advance and ensure your wishes are known and respected. It also relieves your loved ones of the burden of making difficult decisions during a time of grief.

Preplanning provides clarity and direction for your family, alleviating stress and uncertainty during an emotional time. It ensures your preferences are honoured, reduces financial burdens, and fosters a sense of unity among family members.

The preplanning process begins with a consultation, where you discuss your preferences and make decisions regarding funeral arrangements, such as burial or cremation, service details, and other personalised elements. Once finalised, your choices are documented and kept on file until needed.

Yes, you can typically make changes to your preplanned arrangements at any time. Whether you wish to update details, add new preferences, or modify existing plans, your funeral provider will accommodate your requests and ensure your arrangements reflect your current wishes.

If you relocate or decide to change your preplanned arrangements, you can work with your funeral provider to update or transfer your plan accordingly. Your provider will assist you in ensuring your arrangements align with your new circumstances or revised preferences.

A Legacy Bequest is a tax-deductible donation that funds native flora planting and selected biodiversity and conservation programs associated with the Earth Direct. It is separate from the investment in carbon-positive offsets that is built into the costs of every Earth Direct cremation service. Making a Legacy Bequest increases the contribution families make to environmental restoration at the time of death. Bequests can be of any amount, and can even be calculated to offset the entire carbon footprint of a person’s life.

Every Legacy Bequest supports native flora planting and selected biodiversity and conservation programs managed by charitable environmental partners working with Earth Direct.

Yes, you can customise your Legacy Bequest to align with your loved one’s passions and values, ensuring a meaningful and personalised tribute to their life.

Yes, Legacy Bequests are tax-deductible donations, providing families with the opportunity to support environmental conservation efforts while honouring their loved ones.

To make a Legacy Bequest or learn more about the options available, please contact us directly to discuss your preferences.

Your donation will support essential environmental projects, including tree planting, habitat restoration, and carbon offset programs, helping to combat climate change and protect biodiversity.

Yes, your donation is tax-deductible. We’ll provide you with a tax receipt for your records, ensuring you can claim deductions on your taxes.

While we allocate donations based on priority environmental needs, you can specify a particular cause or project you’d like to support, and we’ll honour your request whenever possible.

While we allocate donations based on priority environmental needs, you can specify a particular cause or project you’d like to support, and we’ll honour your request whenever possible.

We provide regular updates and reports on the impact of donations via our websites, sharing success stories and progress made possible with your support. You’ll also receive personalised acknowledgment and gratitude for your contribution.